Strategic Directions and Priorities 2013-2016

Our mission

To be an influential and effective advocate of refugee protection rights, supporting and empowering refugees to lead safe, dignified and fulfilling lives, in line with the UK’s international refugee and human rights commitments and obligations.

Our vision

We want the UK to be a welcoming place of safety for people who seek refuge here from persecution and human rights abuses abroad.
For those seeking asylum, we want fair and just decision making;
For those granted refuge, we want equality of opportunity to lead fulfilling lives;
For those denied protection, we want understanding and humane treatment;
For all refugees in the UK, we want respect and dignity.

Our aims

We intend that the Refugee Council uses its position as one of the UK’s most prominent refugee and human rights NGOs to play a pivotal role in:

  • Creating a vibrant, inclusive and influential refugee rights movement in the UK;
  • Ensuring that all refugees in the UK obtain the specialist and mainstream services and resources they need;
  • Strengthening the influence and involvement of refugees in shaping the decisions and processes that affect their lives.

Our objectives

By 2016, we intend that the Refugee Council will be:

  • the leading civil society voice on refugee protection matters in the UK, combining with refugees, peer NGOs and mainstream actors to exert positive influence on Government policy and public attitudes in support of the fair treatment of refugees in the UK;
  • monitoring the treatment of refugees in the UK, at all stages of the protection system, and holding the Government and other relevant authorities to account on the basis of the robust and compelling evidence drawn from our work and that of our peers;
  • supporting and engaging with refugee community organisations throughout the UK, ensuring that their experience and insights inform our priorities and perspectives;
  • delivering a range of specialist advice, advocacy and support services, for asylum seekers and refugees, that demonstrably have a positive impact on the lives of our beneficiaries and that build on our profile and record as a provider of genuinely holistic services;
  • working cooperatively and innovatively with peer NGOs, community organisations and other stakeholders to strengthen support for asylum seekers and refugees by delivering a comprehensive range of complementary and integrated services;
  • a sustainable, accountable and wholly independent social business; transparent in its governance, management and operations; committed to developing a highly motivated and high performing group of staff and volunteers; and underpinned by a diverse income base.