Contact Us

Head Office

Our Head Office is in Stratford, London. You can contact us by post at

               PO Box 68614
               London
               E15 9DQ

If you are visiting the office please call us on 020 7346 6700 for directions.

You can contact us in a number of ways. 


Client Services

If you are an adult looking for advice, please see our advice pages first for signposting to the correct service. 

If you are a child under 18 please contact our Children's Section
call 020 7346 1134

Advisers working with children please call 020 7346 1134
email children@refugeecouncil.org.uk

Destitution Services
Please click here to find out about how we can help

Therapeutic Casework Team
Email therapeutic@refugeecouncil.org.uk or complete the online referral form

Employment & Integration Helpline
Click here for information or email rij@refugeecouncil.org.uk

Feedback, comments and complaints about our services
We welcome feedback from clients about our services, please complete our feedback form: www.refugeecouncil.org.uk/feedback.
If you have complaints about our client services please refer to our Complaint leaflet.

Head Office

Fundraising
Click here to make a donation
or contact the Fundraising team on 020 7346 1205 or by email fundraising@refugeecouncil.org.uk

Members and membership
Call 020 7346 6736 or email members@refugeecouncil.org.uk

Finance
For invoices payable to suppliers, call 020 7346 1058 or email PurchaseLedger.Team@RefugeeCouncil.org.uk
For remittances from customers/funders call 020 7346 1273 or email remittances@RefugeeCouncil.org.uk

For Head Office general enquiries
Call 020 7346 6700
Please note we cannot offer advice on this number - please go to our advice pages for signposting to the correct service

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