Our Head Office is in Stratford, London. You can contact us by post at
PO Box 68614
For Head Office general enquiries call 020 7346 6700
You can contact us in a number of ways.
If you are an adult looking for advice, please see our advice pages first for signposting to the correct service.
If you are a child under 18 please contact our Children's Section
call 020 7346 1134
Advisers working with children please call 020 7346 1134
Please click here to find out about how we can help
Therapeutic Casework Team
We currently run therapeutic services in London, Leeds, Luton and Birmingham. To access these services please complete the online referral form or contact the relevant email address:
Feedback, comments and complaints about our services
We welcome feedback from clients about our services, please complete our feedback form: www.refugeecouncil.org.uk/feedback.
If you have complaints about our client services please refer to our Complaint leaflet.
For Head Office general enquiries
Call 020 7346 6700
Please note we cannot offer advice on this number - please go to our advice pages for signposting to the correct service
For invoices payable to suppliers, call 020 7346 1058 or email PurchaseLedger.Team@RefugeeCouncil.org.uk
For remittances from customers/funders call 020 7346 1273 or email remittances@RefugeeCouncil.org.uk