Contact Us

Head Office

Our Head Office is in Stratford, London.  You can contact us by post at PO Box 68614, London, E15 9DQ.  If you are visiting the office please call us on 020 7346 6700 for directions.

Please note: we see clients at our Head Office in Stratford by appointment only. You will be given the address when you make an appointment.

You can contact us in a number of ways. 

If you are an adult looking for advice, please see our advice pages first for signposting to the correct service. 

If you are a child under 18 please contact our Children's Section
call 0808 808 0500
Advisers working with children please call 020 7346 1134
email children@refugeecouncil.org.uk

For destitution support please click here

Make a donation - or contact the Fundraising team:
call 020 7346 1205
email fundraising@refugeecouncil.org.uk

Members and membership enquiries
call 020 7346 6736
email members@refugeecouncil.org.uk

Finance enquiries

Call 020 7346 1058
email PurchaseLedger.Team@RefugeeCouncil.org.uk in regard to invoices payable to suppliers

Call 020 7346 1273
email remittances@RefugeeCouncil.org.uk in regard to remittances from customers/funders

Marketing enquiries
call 020 7346 6736
email marketing@refugeecouncil.org.uk
 
Training Team
call 020 7346 6737
email training@refugeecouncil.org.uk

Therapeutic Casework Team
email therapeutic@refugeecouncil.org.uk

Employment Helpline
call 0808 808 2252
email rij@refugeecouncil.org.uk

Health Befriending Network
we have several regional contacts
see contacts page for details

For Head Office general enquiries
call 020 7346 6700
Please note we cannot offer advice on this number - please go to our advice pages for signposting to the correct service