Contact Us

Head Office

Our Head Office is in Stratford, London. You can contact us by post at

               PO Box 68614
              E15 9DQ

For Head Office general enquiries call 020 7346 6700

You can contact us in a number of ways. 

Client Services

If you are an adult looking for advice, please see our advice pages first for signposting to the correct service. 

If you are a child under 18 please contact our Children's Section
call 020 7346 1134

Advisers working with children please call 020 7346 1134

 Destitution Services
Please click here to find out about how we can help

Therapeutic Casework Team
Email or complete the online referral form

Employment & Integration Helpline
Click here for information or email

Feedback, comments and complaints about our services
We welcome feedback from clients about our services, please complete our feedback form:
If you have complaints about our client services please refer to our Complaint leaflet.

Head Office

For Head Office general enquiries
Call 020 7346 6700
Please note we cannot offer advice on this number - please go to our advice pages for signposting to the correct service

Click here to make a donation
or contact the Fundraising team on 020 7346 1205 or by email

Members and membership
Call 020 7346 6710 or email

For invoices payable to suppliers, call 020 7346 1058 or email
For remittances from customers/funders call 020 7346 1273 or email


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