English
The English language page contains information from the Refugee Council in the English language. These fact sheets and information leaflets are for refugees and asylum seekers who speak English and who want to find out more about the asylum process.
All resources are in pdf format. You must have Adobe Acrobat to view these which can be downloaded simply.
Go to Refugee Council Services to find out about our One-Stop Services where you can get further advice and help. We can also provide interpreters to help identify your needs.
The Refugee Council website contains further information and resources and is only available in English.
Your question can be answered by looking at the written information on this page.
This information is for people seeking asylum, some of the information may also be helpful for people who have been given permission to stay.
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Applying for Asylum
This leaflet is an overview of the process of applying for asylum. It explains the asylum procedure and what happens while asylum seekers wait for a decision. This leaflet does not give full explanation of the law but is a guide only.
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Applying for asylum support
Asylum seekers may need help with accommodation and living costs while they are waiting for a decision on their claim. This leaflet explains how people can get help with these.
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How to make a complaint
This leaflet explains how you can make a complaint if you are dissatisfied with the service you have received at one of Refugee Council offices.
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Domestic abuse – do you need help?
This short leaflet explains what is considered to be domestic abuse and how you can get help if you are expariencing it.
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Maternity payments for parents seeking asylum
This leaflet explains what maternity payments are available to parents who are seeking asylum and what they need to do to receive them.
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Moving in with family or a friend
This leaflet explains how you can apply to receive cash only support when you want to move from accommodation provided by UKBA to live with family or a friend. It also outlines what you need to consider before doing so.
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Are you a victim of racial harassment?
Some people may be attacked or insulted because of their racial or ethnic origin. This leaflet provides information about what steps people should take if these accidents happen to them.
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Schools for children - information factsheet for refugee parents
This factsheet provides useful information for refugee parents about school rules, including attendance, school uniform and homework.
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Are you destitute and at the end of the asylum process?
This leaflet explains how destitute asylum seekers who are at the end of the asylum process may receive help with accommodation and living costs under Section 4.
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Information pack for refugees
This information pack aims to help those who have sought asylum in the UK and who have been granted permission to stay.
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How can the Health Befriending Network help you?
This leaflet explains how you can benefit if you become a volunteer befriender of the Health Befirending Network project and/or what help you can get if you need to access health and social care services.
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Do you need help to access healthcare?
This leaflet explains what services the National Health Service (NHS) provides and what services are available to asylum seekers free of charge at different stages of the asylum process.
Still need help?