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Courses - scheduled training

Upcoming training dates at a glance

21 September - An introduction to working with unaccompanied children - London

22 September - The Refugee Council Therapeutic Casework model: Supporting clients with mental wellbeing needs - London

23 September - Key Issues in asylum - London

24 September - An introduction to asylum support - London

4 October - Working with refugee children in Schools - London

5 October - Emotional wellbeing of refugee children and young people - London

6 October - An introduction to homelessness - London

7 October - Age assessment awareness and working with age-disputed young people - London

21 October - Supporting women affected by sexual violence - London

1 November - End of Process: Support for asylum seekers who have been refused asylum - London

2 November - An introduction to child protection issues when working with children from abroad - London

3 November - Cultural aspects of working with refugees and asylum seekers - London

4 November - Refugees and migrants: Entitlement to Housing and other services - London

Please note for all courses scheduled from 1st April 2010 onwards the course costs will be as follows: £109 (reduced rate for registered charities) £175 (standard rate)


An introduction to working with unaccompanied children - London

21 September 2010

  • This course will provide an overview of the asylum and support systems for children and examine the interaction between the two. Focusing on procedures that the young people are required to participate in, delegates are assisted in exploring how best to respond to the difficulties they may be facing.

    Participants will receive an overview of the relevant policy and processes involved in working with unaccompanied children, which will be related back to their day-to-day experiences, giving them a practical understanding of:

    • Who unaccompanied children are
    • Asylum determination, lodging an application and the asylum process
    • The roles of different adults in the system
    • The legal and policy framework for support and care, including the Children Act
    • The impact of the asylum process on care planning
    • Common issues faced by unaccompanied children and those working with them

    The Refugee Council Therapeutic Casework Model: Supporting clients with mental wellbeing needs - London

    22 September 2010

    This course introduces Therapeutic casework, a model developed by the Refugee Council Specialist Team for clients with mental wellbeing and psychosocial needs. The model combines counselling and advocacy to address internal emotional distress as well as the external, practical problems which cause it.

    The session includes discussion of case material and participants’ own experiences, and a chance to practice skills, leaving participants with a practical understanding of:

    • The main causes of distress and disturbance in asylum seeking/refugee clients, including trauma, loss and anxiety
    • The differences and similarities between distress and mental illness
    • Therapeutic casework and the distinction from other models of casework/ therapeutic intervention
    • Holistic assessment of psychosocial needs
    • The principles of risk assessment in terms of this client group

    The model has been described as a “highly successful” method of intervention with distressed asylum seekers by the Centre for Migration and Social Care at the University of Kent in a recent report of an external evaluation of the Therapeutic Casework Unit. The report describes the Unit as a “hub for innovative and creative thinking”.


    Key issues in asylum - London

    23 September 2010

  • Frequent changes to asylum legislation and policy can make it difficult to get on top of the issues and to ensure you are offering your clients the best advice or most effective practice. This course allows delegates to meet this challenge, by providing an introduction to the key structures in the asylum system:

    • The distinctions between refugees, asylum seekers and other migrant groups
    • The current international context of asylum and the causes of flight of refugees
    • The current legislative structure including the New Asylum Model
    • Where asylum applications are logged (at port and in-country)
    • The role and structure of the UK Border Agency Asylum Teams
    • The asylum determination process including the appeal process
    • The Case Resolution programme
    • Possible implications of future legislative changes

    An introduction to asylum support- London

    24 September 2010

  • This interactive course explores the routes of access to entitlements for asylum seekers in relation to key governmental and non-governmental structures, including an examination of the UK Border Agency support system. Learning is related to participants’ day-to-day experiences, demonstrating routes through this complex process for those new to the asylum field.

    Delegates who complete the course will gain a practical understanding of:

    • Routes of access to basic entitlements
    • The UK Border Agency Asylum Support system
    • The role of UK Border Agency Asylum Teams
    • Possible restrictions in the support process (Section 55 and Section 57)
    • The different asylum support options
    • The dispersal process
    • Support under current legislation
    • Possible implications of future changes in policy and procedure

    This course assumes a basic knowledge of asylum policy and legislation and follows on from our Key Issues in asylum course. If you have not attended the Key Issues course previously, it is important that you have an understanding of the issues.


    Working with refugee children in schools- London

    4 October 2010

  • This course will provide an opportunity to examine the specific needs of refugee pupils, including those new to schooling in the UK, and investigate positive strategies to support them in achieving their potential.

    Participants will have the opportunity to reflect on and evaluate their own practice, as well as that of the school in which they work, leaving them with a practical understanding of:

    • The ‘refugee experience’ – psychological, cultural and social
    • The needs of new arrivals, focusing on the induction process
    • Supporting the resilience of pupils with a refugee experience
    • The school ethos, policies and learning environment that promote inclusion and meet the specific needs of refugee pupils
    • Learning and teaching - strategies that support achievement

    Emotional wellbeing of refugee children and young people- London

    5 October 2010

  • This course will examine the emotional impact of the experiences that refugee children and young people face as they flee from their home countries and settle in the UK .

    It will provide participants with the tools to assess the organisation in which they work, to identify factors which are detrimental to emotional wellbeing and to devise strategies for providing appropriate care and support.

    On completing this course, participants will have a practical understanding of:

    • The experiences of refugee children and young people
    • The impact of trauma and loss on mental health
    • Risk and protective factors
    • Problems refugee children and young people may encounter in the UK
    • The importance of appropriate support and access to education
    • Cultural backgrounds and coping mechanisms

    An introduction to homelessness - London

    6 October 2010

    Homelessness can effect anyone at any time, most of all refugees. This course enables delegates to leave with a clear understanding of the homelessness process within Local Authorities, as well as the knowledge and confidence to empower clients and themselves in handling difficult scenarios and cases of homelessness. This is an interactive course that allows for open discussion on various homelessness subjects.

    Delegates who complete this course will gain a practical understanding of:

    • Who is homeless
    • Eligibility Criteria
    • Who is in Priority Need
    • Intentionality and Local Connection for Refugee’s
    • Section 184 Homeless Decision Letters & Right to Request a Review of the S184 Decision
    • Homelessness Flow Chart & Who provides Housing
    • Single Non-Priority & The Private Rented Sector
    • Brief discussion on Non-Priority cases
    • New Tenants Rights & Obligations

    Age assessment awareness and working with age-disputed young people - London

    7 October 2010

    Ensuring the wellbeing of unaccompanied efugee children and young people is at the heart of this course, which aims to give delegates the confidence and information they need to challenge assessments, and the tools to ensure that the correct processes are in place in your organisation.

    The course encourages delegates to discuss issues, using real-life case-examples.

    On completing the course, participants will have a practical understanding of:

    • The impact of cultural background on the age assessment process
    • The legislative and policy framework of Children’s Services and the UK Border Agency

    Supporting women affected by sexual violence - London

    21 October 2010

  • This course is informed by the stories related to us by women clients of the Refugee Council Specialist Team during the three year Comic Relief-funded Vulnerable Women’s Project, designed to support refugee and asylum seeking women survivors of rape or sexual violence.

    During this one day course participants will explore the impact of gender based violence in a systemic context, looking at potential consequences it may have on the lives of asylum seeking women according to their varied experiences in the country of origin and the host country.

    The aim of this course is:

    • To develop an understanding of the asylum system and its impact from the point of disclosure to later stages in the process

    • To examine the effects of gender based violence from the individual, family and community perspectives

    • To explore practical ways of overcoming barriers to accessing health and other services


  • End of Process: Support for asylum seekers who have been refused asylum- London

    1 November 2010

  • End of Process is the term used to describe the situation for those asylum seekers who have been refused asylum and have exhausted all appeal rights. UK policy states that when someone is in this position they are no longer entitled to many services and support, including main stream asylum support.For those asylum seekers unable or unwilling to return to their home country, this means that many at the end of the process become destitute.

    For those working in the voluntary and statutory sector, knowing how and when they are able to support asylum seekers at the end of process is a challenge. Service providers often hear conflicting messages and myths, and struggle to ensure they are up to date with the continual changes to policy and procedures due to legal cases. There is a need to empower service providers with up-to-date information and increase confidence in how and when to provide tangible support to asylum seekers at the end of process.

    Following on from other courses delivered by the Refugee Council looking at mainstream support, this course specifically looks at support and entitlement for asylum seekers who have had their claims refused and have exhausted all of their appeal rights. In order to support clients in this situation it is important for service providers to be aware of support mechanisms available and to be able to advise clients accordingly. Please note this course looks specifically at the adult system and does not cover children or those who claimed asylum as unaccompanied children.

    By the end of this one day training programme, participants will be able to:

    • Clarify some misconceptions and misunderstandings regarding ‘categories’ of refugee and asylum seekers
    • Identify the routes to obtaining legal advice and the processes of making a fresh asylum claim
    • Define the eligibility criteria and entitlements under Section 4 support
    • Recognise who is eligible for community care support
    • Discern when different client groups are entitled to healthcare, education and employment

    An introduction to child protection issues in working with children from abroad- London

    2 November 2010

    This course will provide an overview of child protection legislation, issues affecting children and families from abroad, and the identification and referral processes. Delegates will explore the range of issues affecting children who are in need of protection, looking at the interface with the asylum and immigration system.

    Participants will receive an overview of the relevant legislation, guidance and procedures involved in working with protection issues with refugee children, which will be related back to their day-to-day experiences, giving them a practical understanding of:

    • The current UK legislation and court processes in child protection
    • The roles of different agencies in the child protection system
    • Identification and referral systems
    • The impact of the asylum system on refugee families and separated children

    Cultural aspects of working with refugees and asylum seekers- London

    3 November 2010

    Misunderstandings between service providers and refugees can be avoided by gaining a greater understanding of the way culture shapes behaviour and perceptions.

    This course will help your employees to think through their assumptions and preconceptions by examining their own culture and that of others, before looking at the impact on your service provision, leaving them with a practical understanding of:

    • What it means to be a refugee or asylum seeker and the differences between these two groups
    • Why they may have left their own country and are now in the UK
    • The affect of cultural differences on the refugees's experiences in the UK and the delegate's own contact with refugees

    Refugees and migrants: Entitlement to Housing and other services - London

    4 November 2010

  • Frequent changes to asylum and immigration legislation and policy can make it difficult for practitioners to keep up-to-date and to ensure that they are offering most effective advice and practice. On the other hand, migrants and people granted refugee status, humanitarian protection or discretionary leave are often not aware of their rights and entitlements and do not have a support network in this country. Consequently, they are more likely to end up homeless and without appropriate support. This course will explore the legislative framework and routes of access to housing and other services for those granted asylum (refugee status, humanitarian protection and discretionary leave) and migrants.

    This course will be participative and interactive providing a variety of practical tips useful to those who provide direct housing support to these groups as well as managers, policy makers and others within your organisation. It is suitable for those who are already familiar with the asylum determination process and asylum support. As this course looks specifically at the adult system it does not consider the situation of those who applied for asylum as unaccompanied children.

    Delegates who complete the course will gain a practical understanding of:

    • The distinctions between different types of immigration status
    • Entitlements to services for refugees and migrants (including: housing, welfare benefits, health, education, training and employment, etc)
    • Identification of accommodation and housing support issues relevant to these groups
    • The obstacles these groups face when accessing housing and other services and ways of overcoming them
    • Relevant legislation surrounding support access