Context and purpose of the job
Interpreters will work mainly with our Resettlement team in Lewisham. Our Resettlement team supports newly resettled Syrian families to settle into the UK by supporting with access to housing, welfare benefit and health services. The project will require interpreters to support resettlement advisors in helping these families settle into the UK by meeting them at the airport and facilitating for them in appointments at our Lewisham office. Ideally, Arabic interpreters will have some experience of working with refugees or vulnerable people.
Interpreters support our project by interpreting for our clients during their appointments with our advisers and volunteers, making sure that there is good communication and that we are able to best support the needs of our clients, while making sure they are aware of the work that is being done for them. Issues that clients within the advice services face include issues relating to housing, benefits and health. It is therefore vital that interpreters have both a high level of the spoken language in order to be able to communicate complex issues clearly, and a strong understanding of confidentiality.
We are looking for Arabic (Syrian dialect) interpreters for this project.
The Refugee Council employs Interpreters on a sessional basis, meaning that if appointed, you will be added to our constantly updated list of interpreters that advisors. Our Services Support officer will consult this list and telephone individuals to invite the interpreter to take part in an interview over the telephone (or to book an appointment for a face-to-face session once office-based work resumes) whenever there is need for some to interpret from the language the interpreter speaks. Inclusion on the list is not a guarantee that you will get work, your involvement will based on the need of the project. Interpreters will complete a timesheet at the end of each month in order for payment to be processed. Travel time for face-to-face interpreting sessions will be reimbursed.
Face to Face Interpreting Work
- 1st hr: £20.00
- After 1st hr each 15 min: £4.50
- Travel Time each 15 min: £2.50
Telephone Interpreting Work:
- 1st 10 min or part: £5.00
- After 1st 10min: £0.25 per minute
- Native proficiency of Arabic (Syrian dialect)
- Previous experience of interpreting
- Previous experience of interpreting in an advice setting (desirable)
- Previous experience of working with refugees, migrants or vulnerable individuals (desirable)
- Able to travel to Lewisham regularly and occasionally to Heathrow or Gatwick airport.
- A commitment to the work and the Mission and Values of the Refugee Council.
Any offer will be subject to:
- Evidence of the right to work in the UK
- Satisfactory references
- Completion of DBS check
Equal Opportunities Statement
As part of its recruitment policy, the Refugee Council intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
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