Caseworker Coordinator - Refugee Council

Caseworker Coordinator

Context and Purpose of the Job

This post is part of a wider Covid 19 response service to support refugees and asylum seekers across the four countries of the UK. This involves a partnership with the Refugee Councils of England, Wales and Scotland, and Bryson Care in Northern Ireland and is funded by the National Emergency Trust.

This post is connected to the England-wide, Refugee Council operated, Infoline. The Infoline launched on 1st October 2020 to respond to changing needs and service provision for refugees and asylum seekers, in the context of the Covid-19 pandemic. The Infoline receives enquiries relating to matters as diverse as immigration, overcoming destitution and meeting essential needs; housing and homelessness; health; welfare support; education, training and employment; and more. The referral pathway for this service is via the Infoline.

We are seeking a full time Casework Coordinator who is able to start with short notice. The post holder will work remotely, and will join an existing Casework Coordinator who works part time. This role will help increase our capacity to respond to urgent needs during the pandemic and will focus on cases where there is limited local specialist support for refugees and people seeking asylum across England, such as Grimsby and Rotherham in Yorkshire and Humberside, and other areas with new asylum support accommodation.

The Casework Coordinator will work closely with others to ensure we effectively manage and support our caseload of clients and run an effective advice, information and advocacy service, focusing on the key issues of homelessness prevention, destitution and accessing healthcare and legal advice. This role will take responsibility for the progression of its own caseload.

For more information please see Casework Coordinator JD

Interview date: TBC

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