Volunteer Befriender (Selby) - Refugee Council

Volunteer Befriender (Selby)

About the Resettlement Team

The Resettlement Team provides advice and support for resettled refugees to help them access services and mainstream provision, and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group. A large aspect of the programme is increasing client’s independence and integration into the local community, and into life in the UK in general.

The Refugee Council is one of the leading organisations in the UK working with refugees and people seeking asylum. We not only give help and support, but also work with clients to ensure their needs and concerns are voiced and addressed. Volunteers are a key part of many of the services that support our clients and work alongside paid staff across the organisation.

Purpose of the Role

Planning and delivering befriending sessions with resettled refugees to improve their English, improve their confidence with accessing services, and help them feel more settled in their community.

Volunteers will have the opportunity to support the Resettlement Team by befriending an individual resettled refugee. Volunteers will enable them to become increasingly independent by facilitating integration into the local area. The volunteer will work from the refugees’ home, but has the opportunity to visit places, shop together etc. They will need to plan the sessions accordingly, taking into account the client and their specific needs/interests.

Specifically, the Volunteer Role Includes:

  • Practising conversational English
  • Researching and informing their befriendee of events, activities and facilities in the local area and help them access these
  • Planning and organising weekly visits/sessions
  • Accompanying their befriendee to the shops, library, community groups, parent & toddler group, walks etc.
  • Working with, and reporting back to, the resettlement team



The Refugee Council is committed to ensuring that all volunteers receive appropriate training relevant

to the role(s) that they have undertaken. You will have the opportunity to attend both in-house training

and training from other organisations. All staff and volunteers will complete database training if it is essential

for their role.

Volunteer expenses:

All volunteer travel expenses are paid to and from their place of work. On occasion when they work off site, these costs too shall be covered.

Health & Safety

The volunteer is responsible for:

Cooperating with the Refugee Council in delivering all legal responsibilities in respect of your own and your colleagues, volunteers, clients and others health and safety whilst at work.

Becoming familiar with the Refugee Council’s Health & Safety Policy and procedures including evacuation procedures at your workplace.

Carrying out risk assessments of your own work and especially of your own workstation to ensure that you do not expose yourself or others to unnecessary risk.

Equal Opportunities Statement

As part of its recruitment policy, the Refugee Council intends to ensure that no prospective or actual employee or volunteer is discriminated against on the basis of sex, race, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

I want to help!

Please find attached the Job Description

To apply, please complete the Application Form 

If you are interested please apply as soon as possible, as we will stop accepting applications once the role is filled.

For more information contact Fiona Protheroe via email: fiona.protheroe@refugeecouncil.org.uk

This role is subject to a satisfactory Disclosure and Barring Service check. Repeat checks are initiated every two years.