View details of useful services and support below, or explore Refugee Council’s services.
Migrant Help
- Applications: 0808 8000 631 (financial and accommodation)
- Information and advice (including lost ID cards): 0808 8000 630
Home Office
- To apply for asylum: 0300 123 2235
- For ARC card appointment and destitute weekly meal: 020 8196 4524
Voluntary return:
- 0300 004 0202 (for completing applications over the phone and for initial enquiries)
- 020 8196 5535 (for already initiated applications, once you have been referred to the Assisted Returns Team and a caseworker)
- General enquiries: 020 7035 4848
Shelter
- Housing advice: 0808 800 4444, www.shelter.org.uk
St. Mungo’s
- All referrals via StreetLink: 0300 500 0914, www.streetlink.org.uk
Crisis Skylight London
0300 636 1967
6 Commercial Street, E1 6LT
www.crisis.org.uk/get-help
- Monday-Thursday: 9am-8pm
Friday: 9am-6pm - Saturday & Sunday: 11am-5pm
British Red Cross Refugee Support
Casework and advice, destitution support, family reunion London Refugee Support
020 7704 5670
https://www.redcross.org.uk/get-help/get-help-as-a-refugee
Notre Dame Refugee Centre
Advice on immigration, benefits, family reunion, counselling, health, employment, IT, drop-in
Maison Pierre Chanel
16 Leicester Square
WC2H 7LE
020 7440 2668
- Drop-in for advice: Mondays and Thursdays, 11am-4pm, queue by 7am
- Telephone immigration advice: Fridays, 10.30 – 13.30:, 0207 440 2669
Migrants Resource Centre
- General information and advice
- Employment education and training advice and support
- Information on accessing health services
- Specialist immigration and asylum advice
020 7354 9631 (Reception, Mon-Fri, 9.30am-5.00pm)
Westminster Advice Services Partnership (WASP)
- For Westminster residents OR homeless people with no connection elsewhere.
- Advice on benefits, money, employment, housing, homelessness, immigration and nationality, health, community care
020 7402 6750 (Tuesdays 1.30-4.00pm and Wednesdays 10.00am-12.30pm)
Praxis Community Projects
For welfare benefits, housing & homelessness, asylum support, and immigration matters.
Advice line: 020 7749 7608
Wednesdays: 2pm – 4pm
Email advice: advice@praxis.org.uk
Refugees at Home
Room for Refugees
The No Accommodation Network
Migrant Help
For asylum seekers: 0808 8000 630
Migrant Legal Action
Free London-wide immigration legal advice helpline
0203 150 1470
2pm-4pm Monday-Friday
Citizens Advice Bureau
For refugees: 03444 111 444
Civil Legal Advice
Legal aid advice for people with benefits and some asylum cases.
0345 345 4345
- 9am-8pm Monday-Friday
- 9am-12.30pm Saturday
OISC-accredited Adviser Finder
www.gov.uk/find-an-immigration-adviser
The Law Society: Find a solicitor
Immigration Law Practitioner’s Association Directory
Search directory for free advice/legal aid lawyers by area.
www.ilpa.org.uk/search-directory
Bail for Immigration Detainees (BID)
Advice line: 020 7456 9750
10am-12pm Monday-Thursday
Student Action for Refugees
Bursaries and scholarships to university.
www.star-network.org.uk/index.php/resources/access_to_university
Migrants Resource Centre
- English classes for asylum seekers.
- Computer, photography, personal branding workshops, volunteering and job seeker support
020 7354 9631
www.migrantsresourcecentre.org.uk/courses-workshops
Notre Dame Refugee Centre
English classes for asylum seekers.
020 7440 2668
Refugee Support Network
For 15-25 year olds.
Educational mentoring and support, training, higher education.
www.refugeesupportnetwork.org/our-services
British Red Cross
For 15-25 year olds.
Educational mentoring and support, training, higher education.
www.redcross.org.uk/get-help/get-help-as-a-young-refugee-or-asylum-seeker
Higher education advice line
Educational mentoring and support, training, higher education.
07597583228
Mondays and Thursdays 2-5pm
highereducation@refugeesupportnetwork.org
Refuge’s Modern Slavery Service
Trafficked women
020 7395 7722
Salvation Army Helpline
24hr
0300 3038151
Modern Slavery Helpline
24hr
08000 121 700
National Domestic Violence Helpline
0808 200 0247
Solace Women’s Aid
- London only
- 10am-4pm Monday-Friday
- 6pm-8pm Tuesday
0808 802 5565
Women & girls network
- London only
- 10am-4pm Mon-Fri
- 6pm-9pm Wednesday
UK Lesbian and Gay Immigration Group
020 7922 7811
Find a service
View details of useful services and support below, or explore Refugee Council’s services.