Advice Service

The Children’s Panel Advice Service has operated since 1994 and is the only national service of its kind. Advisers work directly with separated children seeking asylum, helping them through the asylum system and ensuring that they are protected. The team also offers advice and information to carers and other professionals working with children and young people.

Advice for children and other agencies

Any child or adult working with or supporting separated cildren is welcome to contact us for general advice or advice on a
specific issue.  Via email or phone:

Alternatively visit one of our Drop-In surgeries around the country:

Location Where? When? Who to contact?

Barnet, London

Barnet Refugee Service, 8th Floor Podium, Hyde House, The Hyde, Colindale, London, NW9 6LH Every Thursday Najat – 07880 556 930, or contact the duty line

Stratford, London

Stratford Advice Arcade, 107-109, The Grove, Stratford, London, E15 1HP Every Wednesday 10 am – 5pm Duty – 020 7346 1134

Croydon, London

Children’s Section Main Office, 13 – 14 Katharine Street, Croydon, CR0 1NX Monday – Friday, 9:30 am – 5pm Duty – 020 7346 1134



38 St Matthews St Ipswich IP1 3EP Alternate Thursdays, 11am – 3pm, call for details Sara– 07342 990 016
Northampton Russell House Rickyard Road Northampton NN3 3QZ Alternate Thursdays, call for details Collin – 07880 558 701 
Peterborough Crescent House 1st floor, 46 Priestgate, PE1 1LF Alternate Thursdays, call for details Collin – 07880 558 701
Hull Centre 88 Saner Street, Hull, HU3 2TR Alternate Wednesdays, 12pm – 5pm, call for details Delphine – 07983 599 908
Sheffield The Exchange Brewery, 2 Bridge Street, Sheffield, S3 8NS Alternate Wednesdays, 10:30 – 4pm, call for details Ewan – 07387 090 849
Luton Voluntary Resource Centre, 15 New Bedford Road, Luton, Lu1 1SA Every Tuesday, call to make an appointment Collin - 07880 558 701 OR Sara - 07342 990 016
 Leicester After18, Highfields Community Centre, 96 Melbourne Road, Leicester, LE2 0DS Alternate Tuesdays 11:30am - 4pm, call for details  Rebwar - 07387 090 850 
 Manchester Greater Manchester Immigration Aid Unit, 1 Delaunays Road, Manchester, M8 4QS  Alternate Thursdays, 12:00 - 4pm, call for details Rebwar - 07387 090 850
 Birmingham Refugee Council Birmingham office, 3 Stone Road, Birmingham, B15 2HH  Wednesdays, call for details Edin - 07956 173 880 or Rebwar -07387 090 850 
Brighton YAC; 11 St Georges Place, Brighton, East Sussex, BN1 4GB
Tuesdays, 3pm - 6pm, call for details Andrea, 07387 090 811

The Age Disputes team are also operating a new service in Wakefield for those disputed as over 18. Click here for details...

Who we are and what we do

We receive referrals for young people in need of our support from a variety of sources: referrals may come from the young person themselves, the Home Office, local authority social services or foster carers, legal representatives, community organisations or elsewhere. In many other parts of the young person’s life there may be a constant change of adults and support services – the Children's Panel offers consistent support, in a safe and friendly environment where the children know they will receive the help they need.  We take a holistic approach to the
young people in our service, and act in the best interests of the child.  Advisers provide a combination of practical support and advice to best address each child’s needs.

Allocated Casework

Experienced managers and Advisers are able to identify particularly vulnerable children and allocate them individual Advisers. Allocated Advisers work intensively with young people in many ways:

  • Providing advice and information for young people, carers, professionals and other stakeholders by OISC registered advisers
  • Helping young people access legal representation
  • Accompanying the young people to asylum interviews and immigration tribunal and appeal hearings
  • Supporting the young people during appointments with GPs, hospitals, social services and other service providers

We also help with other issues such as foster placements, getting into school, trying to help locate their family, health issues or simply being someone with whom they can talk when there is no one else they can turn to.

Croydon Drop-In Service

We have access to  a wide range of interpreters and many of the Advisers speak two or more languages including Arabic, Albanian, Somali, Vietnamese, Amharic, Tigrinya and Mandarin.  We have also worked with sign language interpreters.


European Union Logo SmallThis project is part funded by the EU Asylum, Migration and Integration Fund. Making management of migration flows more efficient across the European Union.