Advice Service

The Children’s Panel Advice Service has operated since 1994 and is the only national service of its kind. Advisers work directly with separated children seeking asylum, helping them through the asylum system and ensuring that they are protected. The team also offers advice and information to carers and other professionals working with children and young people.

Advice for children and other agencies

Any child or adult working with or supporting separated cildren is welcome to contact us for general advice or advice on a
specific issue.  Via email or phone:

Alternatively visit one of our Drop-In surgeries around the country:

Location

Where?

When?

Who to contact?

Barnet, London

Barnet Refugee Service, 8th Floor Podium, Hyde House, The Hyde, Colindale, London, NW9 6LH Every Thursday Najat – 07880 556 930, or contact the duty line

Birmingham

Refugee Council,  3 Stone Road, Birmingham, B15 2HH Wednesdays, call for details Edin - 07956 173 880 or Rebwar -07387 090 850

Brighton        

YAC; 11 St Georges Place, Brighton, East Sussex, BN1 4GB
Tuesdays, 3pm - 6pm, call for details 
Andrea - 07387 090 811
Bristol       The Station, Silver Street, Bristol, BS1 2PY    
Wednesdays 5-7pm
Chloe - 07393 014 650
Croydon, London      Children’s Section Main Office, 13 – 14 Katharine Street, Croydon, CR0 1NX   Monday – Friday, 9:30 am – 5pm    Duty – 020 7346 1134
Hull       Centre 88 Saner Street, Hull, HU3 2TR
Alternate Wednesdays, 12pm – 5pm, call for details    Delphine – 07983 599 908

Leicester    

After18, Highfields Community Centre, 96 Melbourne Road, Leicester, LE2 0DS  
Alternate Tuesdays 11:30am - 4pm, call for details   Rebwar - 07387 090 850

Liverpool   

Asylum Link Merseyside, St Anne's, 7 Overbury Street, Liverpool, L7 3HJ    Alternate Fridays 12:30pm - 4pm    Thea - 07946361344
Luton    Voluntary Resource Centre, 15 New Bedford Road, Luton, Lu1 1SA   Every Tuesday, call to make an appointment    Collin - 07880 558 701 OR Sara - 07342 990 016
Manchester      Revive, 187 Grey Mare Lane, Beswick, M11 3ND
By appointment, call for details  
Thea- 07946 361 344  (Wed - Fri)
Northampton     Russell House, Rickyard Road, Northampton, NN3 3QZ    Alternate Thursdays, call for details    Collin – 07880 558 701
Peterborough     Crescent House 1st floor, 46 Priestgate, PE1 1LF    Alternate Thursdays, call for details    Collin – 07880 558 701
Sheffield    The Exchange Brewery, 2 Bridge Street, Sheffield, S3 8NS      Alternate Wednesdays, 10:30 – 4pm, call for details 
Ewan – 07387 090 849
Stratford London    Stratford Advice Arcade, 107-109, The Grove, Stratford, London, E15 1HP 
Every Wednesday 10 am – 5pm    Duty – 020 7346 1134
Suffolk   38 St Matthews St Ipswich IP1 3EP       Alternate Thursdays, 11am – 3pm, call for details
Sara– 07342 990 016

The Age Disputes team are also operating a new service in Wakefield for those disputed as over 18. Click here for details...

Who we are and what we do

We receive referrals for young people in need of our support from a variety of sources: referrals may come from the young person themselves, the Home Office, local authority social services or foster carers, legal representatives, community organisations or elsewhere. In many other parts of the young person’s life there may be a constant change of adults and support services – the Children's Panel offers consistent support, in a safe and friendly environment where the children know they will receive the help they need.  We take a holistic approach to the
young people in our service, and act in the best interests of the child.  Advisers provide a combination of practical support and advice to best address each child’s needs.

Allocated Casework

Experienced managers and Advisers are able to identify particularly vulnerable children and allocate them individual Advisers. Allocated Advisers work intensively with young people in many ways:

  • Providing advice and information for young people, carers, professionals and other stakeholders by OISC registered advisers
  • Helping young people access legal representation
  • Accompanying the young people to asylum interviews and immigration tribunal and appeal hearings
  • Supporting the young people during appointments with GPs, hospitals, social services and other service providers

We also help with other issues such as foster placements, getting into school, trying to help locate their family, health issues or simply being someone with whom they can talk when there is no one else they can turn to.

Croydon Drop-In Service

We have access to  a wide range of interpreters and many of the Advisers speak two or more languages including Arabic, Albanian, Somali, Vietnamese, Amharic, Tigrinya and Mandarin.  We have also worked with sign language interpreters.

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European Union Logo SmallThis project is part funded by the EU Asylum, Migration and Integration Fund. Making management of migration flows more efficient across the European Union.

Location    Where?    When?    Who to contact?
Barnet, London    Barnet Refugee Service, 8th Floor Podium, Hyde House, The Hyde, Colindale, London, NW9 6LH    Every Thursday    Najat – 07880 556 930, or contact the duty line
Birmingham    Refugee Council,  3 Stone Road, Birmingham, B15 2HH    Wednesdays, call for details    Edin - 07956 173 880 or Rebwar -07387 090 850
Brighton    YAC; 11 St Georges Place, Brighton, East Sussex, BN1 4GB    Tuesdays, 3pm - 6pm, call for details    Andrea - 07387 090 811
Bristol    The Station, Silver Street, Bristol, BS1 2PY     Wednesdays 5-7pm    Chloe - 07393 014 650
Croydon, London      Children’s Section Main Office, 13 – 14 Katharine Street, Croydon, CR0 1NX    Monday – Friday, 9:30 am – 5pm    Duty – 020 7346 1134
Hull    Centre 88 Saner Street, Hull, HU3 2TR    Alternate Wednesdays, 12pm – 5pm, call for details    Delphine – 07983 599 908
Leicester    After18, Highfields Community Centre, 96 Melbourne Road, Leicester, LE2 0DS    Alternate Tuesdays 11:30am - 4pm, call for details    Rebwar - 07387 090 850
Liverpool    Asylum Link Merseyside, St Anne's, 7 Overbury Street, Liverpool, L7 3HJ    Alternate Fridays 12:30pm - 4pm    Thea - 07946361344
Luton    Voluntary Resource Centre, 15 New Bedford Road, Luton, Lu1 1SA    Every Tuesday, call to make an appointment    Collin - 07880 558 701 OR Sara - 07342 990 016
Manchester    Revive,    By appointment, call for details    Thea- 07946 361 344  (Wed - Fri)
    187 Grey Mare Lane,   
    Beswick,       
    M11 3ND       
Northampton    Russell House Rickyard Road Northampton NN3 3QZ    Alternate Thursdays, call for details    Collin – 07880 558 701
Peterborough    Crescent House 1st floor, 46 Priestgate, PE1 1LF    Alternate Thursdays, call for details    Collin – 07880 558 701
Sheffield    The Exchange Brewery, 2 Bridge Street, Sheffield, S3 8NS    Alternate Wednesdays, 10:30 – 4pm, call for details    Ewan – 07387 090 849
Stratford, London    Stratford Advice Arcade, 107-109, The Grove, Stratford, London, E15 1HP    Every Wednesday 10 am – 5pm    Duty – 020 7346 1134
Suffolk    38 St Matthews St Ipswich IP1 3EP    Alternate Thursdays, 11am – 3pm, call for details    Sara– 07342 990 016