Advice for new refugees

Advice for people recently granted refugee status

If you have recently been granted refugee status, the Home Office (NASS) support you may have been receiving will generally end within 28 days.  As soon as you are notified of your refugee status you should act quickly to ensure that you access any required mainstream support through the Department of Work and Pensions, Local Authorities, etc. The information pack below will help guide you through this process.

Information pack for refugees

This pack contains advice on welfare benefits, housing, healthcare, opening a bank account and all sorts of useful information for moving on. Information pack for refugees Oct 2015 (Updated Oct 2015).

Refugee Advice Service (London only)

If you live in London, the Refugee Council runs an advice service for newly recognised refugees (received refugee status within last 6 months) who are homeless or risk of destitution.

This is strictly an appointment based service only that is based in Stratford, East London. Unfortunately we cannot deal with drop-in clients. We have far more demand than we can meet so currently prioritise those in most need.

We can advise new refugees on issues relating to:

  • Immigration documentation
  • Welfare rights
  • Housing
  • Access to health services

To discuss the issues you might be encountering or to make an appointment, please contact us at: or 020 7346 1166