We currently offer Therapeutic Casework services in London only, though we are in the process of rolling out this service out to the rest of the UK. We will keep updating the information which will also be shared in our newsletter.
Based in London, the Refugee Council's Therapeutic Casework Unit (TCU) operates a mental health assessment, referral and casework service to help meet the physical, mental and emotional needs of vulnerable refugees and asylum seekers.
The Therapeutic Casework Unit consists of health access workers, whose role is to enable clients to access a range of health services, and therapeutic caseworkers who offer culturally and linguistically appropriate short-term crises intervention through free holistic support for our clients who may suffer from a number of wellbeing issues as a result of their experiences in their home country, or after arrival in the UK. Their often complex needs may be related to distress caused by the asylum seeking process, problems with accommodation, or other practical matters as well as physical and psychological problems that may result from issues such as loss and separation, torture, rape and/or abuse.
The Therapeutic Casework Model
The Refugee Council has a unique approach, called the Therapeutic Casework Model, which combines advocacy for our clients' practical needs with counselling skills and therapeutic care. We know this is the most effective model of working with vulnerable people and provides them the tools which they can use to help them cope and a build a new life. In providing this model the Therapeutic Casework Unit works closely with other relevant organisations. Click here for information about our services.
Gifts from individual major donors and grant-making trusts are absolutely essential to allow this specialist work to expand with the need. To make a donation please click here.