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    Our fundraising promise
    This is our promise to supporters.
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    Gender pay reporting
    Gender pay reporting shows the difference between the average earnings of men and women. From April 2017, reporting this information in the UK became a statutory requirement for all employers with more than 250 employees.
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    Privacy policy

    We will only use the information that we collect about you lawfully. This page tells you…

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    Safeguarding policies

    Download our Safeguarding Children and Young People policy…

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    Privacy policy for clients
    The Refugee Council is committed to protecting your privacy and being transparent about how we use your data.
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    Complaints policy
    Refugee Council aims to maintain high standards in all its work, but we recognise that despite our best intentions, we sometimes get things wrong. We are committed to providing high quality services to our service users, and establishing and maintaining good relations with all supporters, campaigners, donors, partners, volunteers and members of the public. We aim to always treat people with respect.
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    Board EDI Statement
    Our commitment to building an equitable, diverse and inclusive organisation.