Find contact details and referral information for our services.
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Contact Details
- 02073461047
- rij@refugeecouncil.org.uk
Infoline 0808 196 7272
The Refugee Council’s Infoline aims to connect refugees and people seeking asylum with organisations who can help. This is a short term project to support people during the Covid-19 pandemic.
.Covid-19 هذا مشروع قصير المدى لدعم عملائنا خلال وباء فيروس كورونا
Call 0808 196 7272. Please leave us a message with your name and telephone number. If you need an interpreter, please tell us the language that you would like to speak in. One of our Infoline Workers will call you back. We will try to call you within three working days. If you know someone who could benefit from our support, you can also leave a voicemail with your name, contact information, and reason for the referral, and we will contact you. Please note that we will not usually be able to call anyone if they do not call us themselves.
إذا كنت تسعى للحصول على اللجوء أو كنت لاجئًا وتحتاج إلى المساعدة في معرفة إلى أين تذهب أو إلى من تتحدث، يرجى الاتصال بنا على خط الهاتف المجاني 08081967272. يرجى ترك رسالة باسمك ورقمك ولغتك التي تود التحدث بها. وسوف نعاود الاتصال بك مع مترجم فوري في غضون ثلاثة أيام عمل
اگر پناهجو و یا پناهنده هستید و نیازمند کمک هستید و نمی دانید به کجا مراجعه کنید یا با چه کسی صحبت کنید لطفا با راهنمای تلفنی ما به شماره ۰۸۰۸۱۹۶۷۲۷۲ به صورت رایگان تماس بگیرید. لطفا پیغام خود را به همراه نام، شماره تماس و زبان مورد نظر برای ما بگذارید. ما ظرف مدت سه روز کاری به همراه یک مترجم با شما تماس می گیریم
اگر اپ پناہ مانگ رھے ھو یا اپ اگر مھاجر ھوتو اور اپ کو جاننے کی ضرورت ھے کہ کہاں جانا ھے تو اپ اس نمبر 08081967272 پر رابطۂ کریں ,اور اس نمبر پر براہ کرم اپنا نام اور نمبر اور کون سی زبان میں بات کرنا چاہتے ھیں پہیغام چھور دیں ہم اپ سے تین دن میں آپ کی زبان میں بات کرنے والے کے ساتھ رابطۂ کریں گے. شکریا
ንስኻ/ንስኺ ሓታቲ ዑቑባ እንተ ዄንካ/እንተ ዄንኪ ወይ ድማ ሕጋዊ ስደተኛ እንተ ዄንካ/ዄንኪ ኣብ ጉዳይካ ምስላጥ ሓገዝ ደሊኻ/ደሊኺ ናበይ ክትከይድ ከምዘለካ/ዘለኪ ወይ ናበይ ክትድውል ከምዘለካ/ዘለኪ ክትፈሊጥ እንተደሊኻ/ደሊኺ ብኽብረትኩም በዚ ዝስዕብ ቑጽሪ ተለፎን ነጻ መስመርና መስመር ሓበሬታ 0808 196 7272 ደዊሉልና። ብኽብረትኩም መልእኽትኹም ፡ ስምኩም፡ ቑጽርኹም፡ ብተወሳኺ ድማ ተርጓሚ ዘድልየኩም እንተዀይኑ እትዛረብዎ ቛንቋ ሕደጉልና። ኣብ ዝሓጸረ ጊዜ ኣብ ውሽጢ ሰለስተ ናይ ስራሕ መዓልታት ተርጓማይ ሒዝና ክንድውለልኩም ኢና። # ኣብ ከባቢ ወልስ እትርከቡ 0808 196 7273 ደውሉ። # ኣብ ከባቢ ስኮትላንድ እትርከቡ 0808 196 7274 ደውሉ። ጽቡቕ ዕድል ንምነየልኩም። ክብረት ይሃበልና። If you need support and are in Wales, please call: 0808 196 7273 If you needs support and are in Scotland, please call: 0808 196 7274Contact Details
- 08081967272
Specialised Training and Employment Programme
Please enquire about making a referral by contacting us at the email or phone number below.
Contact Details
- South Yorkshire
01143990800 - Leeds
01133868126 - jack.owen@refugeecouncil.org.uk
Miniila
Refugee Council is working in partnership with Missing Children Europe to promote Miniila, an app for unaccompanied children.
Miniila can be downloaded via Google Play and the App store and further information can be found on the Miniila website and Facebook page. If you are an organisation that provides services to unaccompanied children in the UK and would like to feature on the Miniila app, please contact the National Coordinator – miniila.project@refugeecouncil.org.uk
Contact Details
East of England Employment and Skills Service – WW4RI Project
Please contact us via the email or phone number below. Your enquiry should clearly specify eligibility and that you wish to make a referral for one of the services and locations above.
Contact Details
East of England Wellbeing Service – WW4RI Project
Please contact us via the email or phone number below. Your enquiry should clearly specify eligibility and that you wish to make a referral for one of the services and locations above.
Contact Details
Children and Families Wellbeing Support, Sheffield & South Yorkshire
Free specialist child and family therapy service for children, families and schools, aimed at helping refugee children and families who have settled in South Yorkshire, and schools with refugee children in attendance.
Download and complete the referral form below. Please note that we can only work with refugees who arrived in the UK under:
- The Vulnerable Persons Resettlement Scheme
- The Vulnerable Children's Resettlement Scheme
- The Global Resettlement Programme
Contact Details
- Kat Bradford (Administrator)
01143993200 - therapeutic.sheffield@refugeecouncil.org.uk
New Roots Leeds
Please enquire about making a referral by contacting us at the email or phone number below. Your enquiry should clearly specify eligibility and that you wish to make a referral to New Roots Leeds. RETAS drop in is every Friday from 9.30am - 12 noon.
Contact Details
- 01133862207
- newroots.leeds@refugeecouncil.org.uk
Roundhay Road Resource Centre, 233-237 Roundhay Road, Leeds, LS8 4HS
Children’s Advice Project
Consistent support in a safe and friendly environment where children receive the help they need.
- Email the Children's Advice Project at children@refugeecouncil.org.uk
- Call 020 7346 1134 (Monday - Friday 9am - 5pm)
- Visit one of our drop-in surgeries around the country (details below)
- Complete either the online form below or download the form and email it to children@refugeecouncil.org.uk
Contact Details
- Duty Officer
02073461134 Barnet Refugee Service
8th Floor Podium
Hyde House
The Hyde
Colindale
London
NW9 6LH
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Every Thursday
Time: Call for details
- Eleonora
07342990016 - Duty Officer
02073461134 Timberlog Youth centre
Timberlog Ln
Basildon
SS14 1UX
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): First Wednesday of every month
Time: 4:00 pm - 6:00 pm
- Edin
07956173880 - Rebwar
07387090850 - Duty Officer
02073461134 Refugee Council
St George's Community Hub
Birmingham
B19 3JG
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Wednesday
Time: Call for details
- Andrea
07387090811 - Sarah
07392866373 - Duty Officer
02073461134 Young People’s Centre
69 Ship Street
Brighton
East Sussex
BN1 1AE
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Monday
Time: 12pm-7pm - call for details
- Helen
07393014650 - Duty Officer
02073461134 The Station
Silver Street
Bristol
BS1 2PY
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Wednesday
Time: 5pm-7pm
- Helen
07393014650 - Duty Officer
02073461134 Ashley Down Centre
Ashley Down Road
Bristol
BS7 9BU
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Every third Tuesday of the month
Time: 9:00 am-1:00 pm
- Helen
07393014650 - Duty Officer
02073461134 College Green Centre
St George’s Rd
Bristol
BS1 5UA
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Every first Thursday of the month
Time: 9:00 am-1:00 pm
- Claire
07946769432 - Ro
07393014652 - Duty Officer
02073461134 New Dover Road
Canterbury
Kent
CT1 3AJ
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Second Wednesday of the month
Time: 10:30 am to 2:00 pm
- Claire
07946769432 - Ro
07393014652 - Duty Officer
02073461134 KRAN Refugee Youth Hub
Unit 1 Wincheap Industrial Estate
34 Simmonds Road
Canterbury
Kent
CT1 3RA
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): By appointment - please call
Time:
- Duty Officer
02073461134 - children@refugeecouncil.org.uk
Christopher Wren Yard
115 High Street
Croydon
CR0 1QG
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Monday – Friday
Time: 9.30 am-5:00 pm
- Rebwar
07387090850 - Duty Officer
02073461134 Refugee Council
c/o British Red Cross First Aid Training
7 Liversage Street
Derby
DE1 2LD
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Every other Tuesday
Time: 11:00 am-2.30 pm
- Ewan
01134688125 - Duty Officer
02073461134 Community Learning College
146 Freeman St,
Grimsby
DN32 7AJ
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): One Tuesday per month by appointment
Time:
- Eleonora
07342990016 - Duty Officer
02073461134 Hare Street Youth Centre
Harberts Road
Harlow
CM19 4AY
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Call for appointment
Time: Dependent on appointment
- Andrea
07387090811 - Duty Officer
02073461134 Xtrax
23 Priory Street
Hastings
TN34 1EA
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): First Thursday of every mouth
Time: 4:00 pm - 6:00 pm
- Eleonora
07342990016 - Duty Officer
02073461134 38 St Matthews Street
Ipswich
IP1 3EP
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Call for appointment
Time: Dependent on appointment
- Kim
01133862217 - Daniel
01133862218 - Duty Officer
02073461134 Hillside
Beeston Road
Leeds
LS11 8ND
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): 10:00 am - 4:00 pm
Time: by appointment preferred
- Rebwar
07387090850 - Duty Officer
02073461134 After18
Highfields Community Centre
96 Melbourne Road
Leicester
LE2 0DS
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Call for appointment
Time: Dependent on appointment
- Yollande
07946361344 - Duty Officer
02073461134 Asylum Link Merseyside
St Anne's
7 Overbury Street
Liverpool
L7 3HJ
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Friday
Time: 12.00 pm - 4:00 pm
- Collin
07880558701 - Eleonora
07342990016 - Duty Officer
02073461134 Community House
15 New Bedford Road
Luton
LU1 1SA
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Tuesday and Thursday
Time: By appointment - Call for details
- Yollande
07946361344 - Duty Officer
02073461134 Revive
187 Grey Mare Lane
Beswick
M11 3ND
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Tuesday
Time: 9:30 am - 5:00 pm
- Collin
07880558701 - Duty Officer
02073461134 Saxon Court
Milton Keynes
MK9 3HS
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Alternate Thursdays
Time: Call for details
- Collin
07880558701 - Duty Officer
02073461134 Russell House
Rickyard Road
Northampton
NN3 3QZ
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Call for appointment
Time: Dependent on appointment
- Eleonora
07342990016 - Duty Officer
02073461134 The Forum
Bethel St Millennium Plain
Norwich
NR2 1BH
(look for the library).
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): First Friday of every month
Time: 10:00 am - 2:00 pm
- Collin
07880558701 - Duty Officer
02073461134 Crescent House
1st floor
46 Priestgate
PE1 1LF
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Call for appointment
Time: Dependent on appointment
- Sarah
07392866373 - Duty Officer
02073461134 Highbury College
Tudor Cres, Cosham
Portsmouth
PO6 2SA
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Alternative Wednesdays
Time: 12:00 pm - 2:00 pm Call for details
- Kim
01133862217 - Duty Officer
02073461134 North Lindsey College
Kingsway
Scunthorpe
DN17 1AJ
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): By appointment
Time:
- Ewan
01134688125 - Duty Officer
02073461134 The Exchange Brewery
2 Bridge Street
Sheffield
S3 8NS
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): One Wednesday per month by appointment
Time: 10.30 am - 4:00 pm
- Duty Officer
02073461134 Alf Dubs House
134-138 The Grove
Stratford
London
E15 1NS
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Wednesday
Time: 10:00 am - 5:00 pm
- Andrea
07387090811 - Duty Officer
02073461134 22 Liverpool Gardens
Worthing
BN1 11RY
Drop in times
-
* * * * * Advice and support currently being provided remotely * * * * * Please don’t hesitate to contact us if you think we can assist in any way.
Day(s): Alternative Thursdays
Time: 11:30 am - 2:30 pm
London Destitution Service
Drop-in destitution service in Hackney
Contact Details
- 08081967272
Hackney Day Centre
Red Cross Building
92 Dalston Lane
London
E8 1NG
Health Access for Refugees
Helping refugees and asylum seekers understand what do it they or the families are unwell, find English classes and groups to meet new friends and have fun, and confidential advice.
Contact your local HARP representative at the details below.
Contact Details
- Claire Langley
07342990029 - Claire.Langley@refugeecouncil.org.uk
c/o Refugee Council
The Core
County Way
Barnsley
S70 2JW
- Rose McCarthy
07393011902 - Rose.McCarthy@refugeecouncil.org.uk
Refugee Council
The Exchange Brewery
2 Bridge Street
Sheffield
S3 8NS
New Roots – Refugee Therapy
Therapy for People with Refugee Status
Please make referral by downloading the form and contacting us at the email below. Your referral should clearly specify refugee status and that you wish to make a referral to New Roots. If you have any questions or queries please feel free to get in contact at the email below.
Contact Details
Birmingham therapeutic service
Specialist therapeutic support for refugees and asylum seekers in Birmingham.
To enquire about making a referral to our Birmingham Project please contact us at the email address below.
Contact Details
New Roots Therapeutic Service Sheffield and South Yorkshire
Psychological therapy service for refugees who have been resettled in South Yorkshire.
Download and complete the referral form below. Please note that we can only work with refugees who arrived in the UK under:
- The Vulnerable Persons Resettlement Scheme
- The Vulnerable Children's Resettlement Scheme
- The Gateway Protection Programme
- The Global Resettlement Programme
Contact Details
- Jude Boyles
07552589269 - therapeutic.sheffield@refugeecouncil.org.uk
My View Children’s Therapy
Therapeutic service for unaccompanied children
To request a referral form or if you have a query, please contact:
- For Stratford or Croydon - MyView@refugeecouncil.org.uk
- For Kent, Leeds or Birmingham - MyView.Regional@refugeecouncil.org.uk
Contact Details
Trafficked Children’s Project
Direct support for children and young people who are victims of trafficking as well as advice, support and training for professionals working with them.
Make a referral by completing the form below.
Contact Details
Youth Development Project – educational services
Maths and English for unaccompanied refugee children
Contact the Project Coordinator Joe Jakes at the details below.
Contact Details
- joe.jakes@refugeecouncil.org.uk
Christopher Wren Yard
115 High Street
Croydon
CR0 1QG
Drop in times
-
English class
Day(s): Every weekday
Time: 10.30am-12.30pm
-
Day(s): Tuesday, Wednesday and Thursday
Time: 2pm-4pm
-
Maths class
Day(s): Thursday
Time: 10.30am-12.30pm
Youth Development Project – young people’s music sessions
Weekly creative music sessions for unaccompanied children
No pre-registration is required - young people can just turn up on the day and take part.
Contact Details
- joe.jakes@refugeecouncil.org.uk
Christopher Wren Yard
115 High Street
Croydon
CR0 1QG
Drop in times
-
Day(s): Friday
Time: 3pm-5pm
Youth Development Project – young people’s social evening
Fun and creative activities for unaccompanied refugee children
Contact the Youth Development Project Coordinator, Joe Jakes, at the details below.
Contact Details
- joe.jakes@refugeecouncil.org.uk
Christopher Wren Yard
115 High Street
Croydon
CR0 1QG
Youth Development Project – Girls Group
Social activities for unaccompanied refugee girls
No pre-registration is required - young people can just turn up on the day and take part.
Contact Details
- joe.jakes@refugeecouncil.org.uk
Christopher Wren Yard
115 High Street
Croydon
CR0 1QG
Drop in times
-
Day(s): Tuesday
Time: 4pm-6pm
Age Dispute Project
Advisers from the Age Dispute Project work to ensure that young people have access to the support they are entitled to as children under UK law.
To refer a young person to the Age Dispute Project please contact the team at the details below.
Contact Details
Refugee Advice Project London
Advice for people recently granted refugee status
Contact us at the details above. This is strictly an appointment based service only that is based in Stratford, East London. Unfortunately we cannot deal with drop-in clients. We have far more demand than we can meet so currently prioritise those in most need.
Contact Details
- 08081967272
- refugeeadvice@refugeecouncil.org.uk
Refugee Advice Project Barnsley
Advice for refugees and asylum seekers in Barnsley
Call us on the details below or check our drop in times.
Contact Details
- General enquiries:
01226320111 The Refugee Council
Barnsley CVS Building
23 Queens Road
Barnsley
S71 1AN
Private Rented Scheme
Help finding affordable accommodation through sustainable tenancies.
Contact us at the details above.
Contact Details
- 08081967272
- rent.scheme@refugeecouncil.org.uk
Refugee Employment Advice and Support Service
Visit the registration page.
Contact Details
- 02073461047
- rij@refugeecouncil.org.uk
Youth Development Project Club Class – integration and citizenship
Activities to prepare unaccompanied refugee children for life in the UK
If you know a young person who would like to take part in the activities or if you just want more information please contact the Youth Development Project Coordinator, Joe Jakes, at the details below.
Contact Details
- joe.jakes@refugeecouncil.org.uk
Christopher Wren Yard
115 High Street
Croydon
CR0 1QG
Lewisham Resettlement Team
- 02073466716
New Roots London Therapeutic Service
New Roots Leeds
- 01133862207
- newroots.leeds@refugeecouncil.org.uk
Roundhay Road Resource Centre, 233-237 Roundhay Road, Leeds, LS8 4HS
Leeds Resettlement Team
- Leeds, Wakefield, York & North Yorkshire:
01132449404
Hull Resettlement Team
- Hull and East Riding:
01482421120
Sheffield Resettlement Team
- Sheffield, Barnsley, Doncaster & Rotherham:
01143990800