The Infoline connects people seeking asylum, recently recognised refugees and people who have recently fled conflict,…
During the current outbreak of COVID-19, we continue to support our clients remotely, having adapted our…
If you have become homeless as a result of being granted protection in the UK, we…
We use cookies on our website to track and enhance your user experience. For more information please refer to our privacy policy.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
| Cookie | Duration | Description |
|---|---|---|
| viewed_cookie_policy | 1 year | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
| Cookie | Duration | Description |
|---|---|---|
| _te_ | session | No description |
| bwid_withoutSameSiteForIncompatibleClients | 1 year | Third party cookies to enable the embedding of The Guardian video player. |
| CONSENT | 16 years 6 months 10 days 12 hours | Used to store the consent of an user on the site |
| KRTBCOOKIE_10 | 1 year 1 month 4 days | Identify the user for our programmatic ads - CasaleMedia is an ad exchange network |
| wp_api | past | Used to recognise you when you return to our website, record information about choices you have made and allow us to tailor the website to your needs. |
| wp_api_sec | past | Used to recognise you when you return to our website, record information about choices you have made and allow us to tailor the website to your needs. |
| yt-remote-connected-devices | never | Stores the user's video player preferences using embedded YouTube video |
| yt-remote-device-id | never | Stores the user's video player preferences using embedded YouTube video |
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
| Cookie | Duration | Description |
|---|---|---|
| __adroll | 1 year 1 month | This cookie is set by AdRoll Group, to identify the device when the users move between different Digital Properties, for the purpose of serving targeted advertisements. |
| __adroll_fpc | 1 year | This cookie is set by AdRoll Group, to identify the device when the users move between different Digital Properties, for the purpose of serving targeted advertisements. |
| __adroll_shared | 1 year 1 month | The domain of this cookie is owned by Adroll. This cookie is used for collecting user data across website. The collected data is used to serve more relevant advertisement. |
| __ar_v4 | 1 year | This cookie is associated with Google DoubleClick. This cookie is used for advertising purposes. It helps in tracking the ads conversion rates. |
| _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
| adrl | 1 month | This cookie is used to register data on the visitors. This information is used to optimmize the advertisement relevance. |
| CMID | 1 year | The cookie is set by CasaleMedia. The cookie is used to collect information about the usage behavior for targeted advertising. |
| CMPRO | 3 months | This cookie is set by Casalemedia and is used for targeted advertisement purposes. |
| CMPS | 3 months | This cookie is set by Casalemedia and is used for targeted advertisement purposes. |
| CMRUM3 | 1 year | This cookie is set by Casalemedia and is used for targeted advertisement purposes. |
| CMST | 1 day | The cookie is set by CasaleMedia. The cookie is used to collect information about the usage behavior for targeted advertising. |
| CMTS | 3 months | The cookie is set by CasaleMedia. The cookie is used to collect information about the usage behavior for targeted advertising. |
| cookieJartestCookie | 17 hours | This cookie is set by the provider Outbrain. This cookie is used by the website operator inorder to know the efficiency of the marketing by determining how the user accessed the website. |
| fr | 3 months | The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. |
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| NID | 6 months | This cookie is used to a profile based on user's interest and display personalized ads to the users. |
| PUBMDCID | 3 months | This cookie is set by pubmatic.com. The cookie stores an ID that is used to display ads on the users' browser. |
| t_gid | 1 year | The cookie is set by taboola.com. The cookie assigns a unique user ID to users and use this ID for serving relevant advertisement and content. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. |
| tluid | 3 months | This cookie is set by the provider AdRoll.This cookie is used to identify the visitor and to serve them with relevant ads by collecting user behaviour from multiple websites. |
| VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _gat_gtag_UA_1206459_1 | 1 minute | This cookie is set by Google and is used to distinguish users. |
| _gat_UA-1206459-1 | 1 minute | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| _gcl_au | 3 months | This cookie is used by Google Analytics to understand user interaction with the website. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| _hjAbsoluteSessionInProgress | 30 minutes | Used for HotJar Analytics |
| _hjFirstSeen | 30 minutes | This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| _hjid | 1 year | This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| _hjIncludedInPageviewSample | 2 minutes | Used for HotJar Analytics |
| _hjIncludedInSessionSample | 2 minutes | Used for HotJar Analytics |
| _hjTLDTest | session | This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| obuid | 3 months | The domain of this cookie is owned by Outbrain. This cookie is used to distribute content targeted to individuals interest. |
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| bwid | 1 year | This cookie is set by the provider The Guardian. This cookie is used for embedding The Guardian video player. |
| PugT | 1 month | This cookie is set by pubmatic.com. The purpose of the cookie is to check when the cookies were last updated on the browser in order to limit the number of calls to the server-side cookie store. |
| vsid | 30 minutes | This cookie is used for enabling Live Chat facility on the website. The cookie enables to track the connection with the Live Chat and ensures the privacy of a conversation. |
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
