The Organisation

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the
world need of safety, dignity and welcome. We are determined to secure public and government
support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system. Now is an excellent time to join the Refugee Council. Our strategy – which you can read here – sets an ambitious direction which will see us defend refugee protection in the UK against the Government’s corrosive plans with refugees and like-minded allies, united in our desire to create a just, fair and humane refugee protection system. It will also see us delivering direct services that improve people’s refugee protection journey through targeted advice and casework, and strengthening and connecting Refugee Community Organisations with other service providers and advocates.

 

Main Duties and Responsibilities
Service Development and Management

• To work with the Head of Integration & Employment (I & E), Business Development
  and Fundraising departments to create opportunities for the Integration Service to
  grow in line with our Integration Service Model.
• To ensure services are well planned, managed and delivered to a very high
  standard in accordance with organisational and funder agreements.

Staff & Volunteer management

• To support the recruitment of all new staff required within Refugee Council working
  on the Integration projects.
• To line manage a wide range of service delivery roles in accordance with the
  Refugee Council’s policies and procedures including carrying out supervision and
  appraisal and staff development.

Specialist Advice, Advocacy and Influencing

• To support caseworkers to provide specialist advice and support to adult refugees
  in a sensitive, confidential and professional manner which fully understands the
  needs of the individual
• To continually develop an in-depth understanding of the issues affecting newly
  recognised refugees with a view to becoming and retaining specialist knowledge of
  refugees and the barriers that can prevent them from integrating effectively

Equalities and Diversity

• To provide services with due regard for equalities and for meeting the needs of all
  potential and actual service users. Ensuring advice services are delivered in ways
  which are fully accessible and in a language that they can understand
• To work with respect and tolerance for all colleagues, refugees and contacts, and
  to value diversity and difference

General

• To participate in Refugee Council working groups, management meetings and
  special projects as the need arises
• To carry out any other duties appropriate to grade and role

For more information on the role, please view the JD here.

Candidates must address ALL of the points from the person specification as part of their application.

To apply, please complete the application form found here and email it to recruitment@refugeecouncil.org.uk