Refugee Employment Advice & Support Service

We understand the barriers refugees face in trying to access work in the UK. Despite having full permission to work, issues like a lack of understanding of the systems and working culture in the UK, as well as a lack of experience and networks can present a huge obstacle in progressing towards paid work. We are here to help people overcome those challenges. We understand what employers want and help refugees to understand the skills needed to succeed in the highly competitive labour market.

Our Information, Advice and Guidance (IAG) service supports refugees living in London to access appropriate training and employment opportunities.

We offer:

  • A one to one meeting where we assess you and plan the way forward
  • Expert advice and support
  • Access to a range of employment preparation workshops
  • Help with job search, CVs & interviews
  • Work experience opportunities
  • Support in finding a job that's right for the individual

The Refugee Council runs a specialist and comprehensive Working in the UK course for those serious about enhancing their employability skills and improving their chances of accessing employment. Within this course we cover all aspects of application process, UK working culture, skills identification and professional communication.

We also offer Personal & Professional Development workshops for those from a more professional background looking to improve their employability skills, such as problem solving, team working, leadership, and effective communication and presentation skills.

We work with a range of employers and service providers within the private and public sectors who offer opportunities to our clients. We aim to create long term relationships with employers whereby we can work together to identify and support high quality candidates into suitable vacancies.

We are working directly with high profile employers in retail (Uniqlo) , hospitality (The Goring Hotel and LOLA Staffing),  adult Health & Social Care and many more.

Mohamad is a qualified lawyer and refugee from the Middle East. Read about how the IAG service supported him.

Eligibility to join the project:

  • Refugee background (LLR, ILR, HP and asylum seekers with permission to work)
  • Live in London
  • Minimum English Level ESOL Entry 3 or equivalent
  • Minimum IT skills Entry 2 or equivalent
  • Actively looking for work and willingness to participate in project activities and job interviews/training etc.

To find out more or join the project please call 020 7346 1047 or email

refugees into jobs group

Here's what employers said about working with the Refugee Council;

We have found it very rewarding working alongside the Refugee Council to really make a difference to the lives of people who have faced adversity in their life. We are happy to be able to provide clients from the Refugee Council with the opportunity to work in an environment where they can meet new people, gain work experience and of course make friends. We are also incredibly grateful for their hard work. Their effort doesn’t go unnoticed, it has made a positive impact on people they have worked with. We are happy to see our clients often sending us positive feedback about the clients of the Refugee Council.

Thank you to everyone at the Refugee Council for being such great people to work with.

- LOLA Staffing


The Refugee Council and 2020 Delivery have been working in partnership since November 2015. 2020 Delivery’s aim has been to provide hands on job application and interview practice in a working office environment to complement the support already received from the Refugee Council.

Over the course of the past year, 2020 Delivery has run nine sessions with the Refugee Council with four cohorts of clients. Each cohort consists of two sessions – the first session includes a CV clinic whereby clients’ CVs are thoroughly reviewed by consultants at 2020 Delivery. In addition to evaluating and improving CVs, clients are taken through a LinkedIn clinic by 2020 Delivery’s branding experts. The second session of each cohort sees the clients return to 2020 Delivery to take part in an interview session. These sessions include a variety of interview experiences including more challenging interviews to best prepare clients for a wide range of interview eventualities.

Working with the Refugee Council, their clients, Martine and Bahar has been a pleasure and one that 2020 Delivery hope continues into the future!

- 2020 Delivery