I am seeking asylum
The Refugee Council provides free advice and information to asylum seekers in their own language, including help with the asylum process and support and entitlement.
Most of the information you will need is available on our multilingual content pages. If you still need help you will be directed to the Refugee Council Own Language Telephone Advice Service (OLTAS) or to another organisation who will be able to help you.
1. Refugee Council can advise on rights and entitlements and the meaning of laws. We cannot provide legal advice or legal representation, if we cannot help, we will provide a list of qualified legal representatives.
2. Although we can give immigration advice, we cannot change decisions made by the Home Office or UK Border Agency (UKBA) about someone's case.
3. Refugee Council has received exemption from the Office of the Immigration Services Commissioner to provide immigration advice and holds the Quality Mark for our asylum advice work.