The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations in England provide advice and assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system, addressing issues of destitution and assisting refugees and asylum seekers to access key services including housing, welfare benefits, health, education and employment. Our teams work with relevant agencies including the Home Office, Refugee Community Organisations, Local Authorities, Legal Service Providers, Housing Providers, Health Institutions, Job Centre Plus and other mainstream service providers.

Context and Purpose of the Job

The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision, and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes which will now include the Homes for Ukraine’s project. The Resettlement Coordinator will work closely with the Area Manager to co-ordinate the work of the resettlement teams in their area and will be responsible for the line management of staff who deliver direct support services to refugees and their families.

We will be working with Ukraine nationals who have arrived under the Homes for Ukraine programme and their hosts, who provide accommodation for a minimum of 6 months across the area. The area resettlement team will provide integration support for 12 months, including welfare benefits, health, employment, housing advice, safeguarding, mediation and community links.

 

Staff management

To support the operational management of the resettlement support service delivered by the area staff team, and be responsible for direct service delivery to clients. To assist the Area Manager on the overall delivery of the Area Resettlement Programme and provide cover for the Area Manager in their absence.

Service management

• To support and empower hosts to provide a safe and welcoming environment for Ukraine Nationals ensuring that standards are maintained and safe.
• To provide and facilitate peer support sessions to hosts providing accommodation to Ukraine nationals

 

Effective liaison

• To develop and maintain effective working relationships with hosts, other agencies and community organisations. This will include referral agencies, refugee and other voluntary sector agencies, local housing providers.
• In collaboration with the Area Manager, represent the Refugee Council at meetings of key stakeholders internally and externally, ensuring that the Refugee Council’s views are effectively put across.

Health and Safety

• To ensure that services meet health and safety requirements

For more information on the role, please view the JD here.

To apply, please complete the application form found here and email it to recruitment@refugeecouncil.org.uk