Why do we use telephone fundraising?
Telephone fundraising is one of the many ways we communicate with our supporters. We rely on the generosity of individuals and organisations to help us continue our work in providing services for refugees and people seeking asylum in the UK.
If you have agreed to hear from us by telephone, you may receive a call from Ethicall, a telephone fundraising agency we work with. This means you may get a call from the following number: 0117 463 2934.
If you don’t wish to be called or you have other questions please contact our Supporter Care team at firstname.lastname@example.org or call us on 020 7346 1205.
Why are you carrying out a telephone appeal?
We exist to support and empower people who have fled conflict, violence, and persecution to rebuild their lives here in the UK. Regular donations can help provide a steady income for us and this enables us to continue to support and provide services for refugees and people seeking asylum in the UK.
You may hear from us if you recently signed up to our campaign for a fair and humane asylum system or if you are an existing supporter and opted in to be contacted by phone.
Signing our campaigns is a fantastic way to show your support to refugees being let down by our government, but in order to take these campaigns to the next level and create large-scale change, we need consistent financial support.
We work with a telephone fundraising agency called Ethicall speaks to supporters about how their monthly donations can help provide further support to refugees and people seeking asylum in the UK.
Why are you using a telephone agency?
Telephone fundraising allows us to contact thousands of our supporters in a short space of time at a low cost, which makes this a very cost-effective way of fundraising.
The agency fundraisers we work with are trained to understand the work that we do at the Refugee Council and the issues facing refugees and people seeking asylum in the UK. The campaign cost is agreed upfront and charged per call rather than by results. It’s normally more cost-effective than the charity running this kind of campaign themselves.
Are the telephone agency fundraisers paid?
Yes, our professional fundraisers are paid a wage to fundraise on behalf of the Refugee Council. The campaign cost is agreed upfront and charged per call rather than by results. It’s normally more cost-effective than the charity running this kind of campaign themselves.
What if I don’t want to be called?
We understand that some people would prefer not to be called and we take care to record contact preferences. If you no longer want to receive calls from us please contact our our Supporter Care team at email@example.com or call us on 020 7346 1205 to update your details.
What if I don’t want to donate via your telemarketing agency?
Here are other ways you can donate today:
- Speak to our in-house supporter care team over the phone: 02073461205
- Send your donation by post to:
- Supporter Care
PO Box 68614
London, E15 9DQ
- Supporter Care
- Donate via our online form.